Enjoy one stop organic and Earth-friendly shopping, and earn point rewards at your finger tips.
Founded in 1999, justlife® is a name that stands for one-stop organic and Earth-friendly specialty retail for distinctive quality and inspiring organic lifestyle. We have over 1000 organic products which includes pioneer brands from Europe, UK, Australia, New Zealand, Japan, Korea and more.
We welcome you to be part of justlife family—JUSTLIFE KAKIS. On top of the usual member discounts, you can now enjoy point rewards, promotion updates and other perks on this app. Let’s start to reward yourself with the joy of feeling organic, with us.
HOW IT WORKS?
Step 1: SHOP
Shop with us and register to join JUSTLIFE KAKIS.
Step 2: SIGN IN
Simply download the app and register your details. If you are new to JUSTLIFE KAKIS, click register here (will provide link later).
Step 3: GET REWARDS
Earn points on top of regular cardholder discounts and enjoy birthday rewards.
1. What products can I earn points on?
You can earn points on any products purchased at justlife®, points are rewarded automatically on the total amount of the receipt.
2. What other privileges do I have apart from point rewards?
JUSTLIFE KAKIS are entitled for a 5% off fresh fruits and vegetables, 10% off storewide products excluding few nett priced items.
3. What birthday rewards can I enjoy?
JUSTLIFE KAKIS can enjoy birthday rewards of 15% off storewide excluding nett priced items in a single receipt for one time redemption.
4. I don’t use smart phone, can I still join JUSTLIFE KAKIS rewards program?
Yes you can, you can download the app either on computer or tablet devices. However, only through the app, you will be able to check your points status and redeem rewards.
5. How long will it take for the points to show up in JUSTLIFE KAKIS app?
Almost in no time! You will receive the points once payment is made and receive a push notification to inform you regarding the points top up. If you are facing issues on points top up, kindly look for our customer service.
6. I don’t see my last purchase points top up in the app, what do I do?
Contact our support team at 03-78808035. We will sort it out as soon as possible.
7. Do I need to show the app everytime I make a purchase?
No you don’t need to, simply provide us your phone number will do.
8. How do I renew my card?
You may renew your card at the cashier the next time you visit us in store.
9. What can I redeem my rewards for?
We like to keep it exciting by switching up the rewards with more surprises from time to time. Refer to the rewards menu in the app for what’s up right now!
10. I used to be a justlfife® cardholder. What happened to the previous points that I earned?
JUSTLIFE KAKIS is a new program and before this, justlife® did not give out points to cardholders and was solely on a discount basis. Enjoy more benefits with JUSTLIFE KAKIS starting today!
11.How are the points rewarded?
Points are rewarded based on different tiers of justlife® card:
• For Silver card, 1 point is rewarded for every RM12 spent.
• For Gold card, 1 point is rewarded for every RM10 spent.
• For Platinum card, 1 point is rewarded for every RM8 spent.
12. Can I redeem my points and rewards online?
Temporarily, rewards redemption can only be done in store. However, we are in the works on getting the online store integrated as well. Stay tuned for updates!
13. Will my points expire?
Yes, all points collected will expire in 3 years upon the transaction. So the points will expire in batches after 3 year period.
14. Can I update or change my personal details in the app?
Once you have registered your personal details, you will only be able to change the name, email address and gender. You will not be allowed to change mobile number and birth date in the app. Should you have changed your phone number, kindly contact justlife® team and we will make necessary adjustments within 3-5 working days.
14. My app won’t move, seems like a glitch. What can I do?
Make sure that the software in your device is updated to the latest version. If the problem still arises after updating the software, logging out and logging in again. We would love to help if you are still struggling, give us a call at 03-78808035.
TERMS AND CONDITIONS:
1. Applications are open to all aged 16 years and above.
2. JUSTLIFE KAKIS is not a credit card or charge card.
3. JUSTLIFE KAKIS expires on the anniversary date of joining.
4. No physical card will be issued, no supplementary card or replacement cards will be given.
5. JUSTLIFE KAKIS cardholders simply need to inform the cashier their phone number before any transaction to enjoy the privileges. Phone number given after the transaction will not be accepted for cardholder privileges and rewards.
6. All correspondence and promotional information will be forwarded to the cardholder. Should the cardholder wish to opt out on promotional information, the cardholder can do so by either unsubscribing to us in the TADA wallet app or simply contacting our people to help with this.
7. A cardholder fees of RM20 will be charged upon registration and for yearly renewal.
8. JUSTLIFE KAKIS ownership is not transferable and is for exclusive use of the cardholder.
9. JUSTLIFE GROUP SDN BHD reserves the right to suspend or terminate the program at anytime it deems necessary.
10. JUSTLIFE GROUP SDN BHD reserves the right to omit, and or amend the JUSTLIFE KAKIS benefits, terms and conditions. No prior notice is required.